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Aygentix

Privacy Policy

Effective date: [EFFECTIVE DATE]

This Privacy Policy explains how [LEGAL ENTITY NAME] ("Aygentix", "we", "us" or "our"), an AI solutions company backed by Syntrix Systems, collects, uses, shares and protects personal information when you visit aygentix.com, contact us, or receive emails from us. It applies to visitors and contacts in the United States, Canada and the United Kingdom.

1. Information we collect

  • Information you give us: your name, work email, company, job title, phone number, country and the details you share in forms, emails, calls or bookings.
  • Business contact information: we may collect business contact details (such as name, job title, company and work email) from public sources and reputable B2B data providers, to contact businesses about services that may be relevant to them.
  • Information collected automatically: IP address, browser and device type, pages visited, referring pages and approximate location, through cookies and similar technologies.
  • Call information: if you call us or we call you, we may record basic call details and, where you are told in advance and the law allows, the call itself, for quality and training.

2. How we use information

  • To respond to inquiries, schedule calls and provide our services
  • To send business communications about our services, including emails to business contacts
  • To operate, secure and improve our website
  • To understand how visitors use our website, through analytics
  • To meet legal obligations and protect our rights

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

3. Legal bases (UK)

For people in the UK, we process personal data on the following bases under the UK GDPR: legitimate interests (for example, business-to-business communications and website security), consent (for example, optional cookies and certain marketing), performance of a contract, and compliance with legal obligations.

4. Email communications and opting out

Every marketing or outreach email we send includes our business details and a simple way to unsubscribe. You can also opt out at any time by emailing [PRIVACY EMAIL]. We honor opt-out requests promptly and in line with the CAN-SPAM Act (US), Canada's Anti-Spam Legislation (CASL) and the UK Privacy and Electronic Communications Regulations (PECR).

5. How we share information

We share personal information only with:

  • Service providers who help us run our business, such as hosting, email, scheduling, analytics and CRM providers, under contracts that protect your information
  • Syntrix Systems and its affiliates, where needed to deliver services
  • Authorities, where required by law or to protect our rights
  • A buyer or successor, if our business is sold or reorganized

6. Client data and healthcare information

When we build or run AI solutions for clients, we process client data only on the client's instructions and under a written agreement. Client data is not used to train shared or public AI models. Where a project involves protected health information (PHI), we handle it in line with HIPAA requirements and sign a Business Associate Agreement where required.

7. Cookies

We use essential cookies to run the website and, with your consent where required, analytics cookies to understand how it is used. You can accept or decline optional cookies in our cookie banner and change your choice at any time through the "Cookie settings" link in the footer.

8. How long we keep information

We keep personal information only as long as needed for the purposes above, or as required by law. Unsubscribe requests are kept on a suppression list so we can continue to honor them.

9. Security

We use reasonable technical and organizational safeguards, including encryption in transit, access controls and least-privilege access. No method of transmission or storage is completely secure, but we work to protect your information.

10. International transfers

We and our service providers may process information in countries other than your own, including the United States. Where required, we use appropriate safeguards, such as the UK International Data Transfer Agreement or Addendum.

11. Your privacy rights

  • United States (including California): depending on your state, you may have the right to know, access, correct and delete your personal information, and to opt out of its sale or sharing. We do not sell or share personal information as defined by the CCPA/CPRA. We will not discriminate against you for using your rights.
  • Canada: under PIPEDA, you may access and correct your personal information and withdraw consent, subject to legal limits.
  • United Kingdom: under the UK GDPR, you may access, correct, delete, restrict or object to processing, and request data portability. You can also complain to the Information Commissioner's Office (ICO).

To make a request, email [PRIVACY EMAIL]. We will verify your identity and respond within the time required by law.

12. Children

Our website and services are for businesses and are not directed to children under 16. We do not knowingly collect their personal information.

13. Changes to this policy

We may update this policy from time to time. We will post the new version on this page with a new effective date.

14. Contact us

[LEGAL ENTITY NAME] · [BUSINESS ADDRESS]

Email: [PRIVACY EMAIL] · Phone: [PHONE US/CA] (US & Canada) · [PHONE UK] (UK)